VUNRO information
Shipping Information
Delivery times, shipping costs and tracking, all in one place.
When will I receive my order?
Tracked delivery estimate: 6–12 days after dispatch.
Delivery estimates are not guaranteed arrival dates. Customs, holidays and the destination can affect transit time.
How much is shipping?
Enter your delivery address at checkout for the shipping charge and any free-shipping offer available to your order.
The available service and final shipping charge are shown at checkout before payment. Discounts, delivery address and items shipping separately can affect eligibility.
How long does it take to process my order?
Orders are processed in 1–2 business days, excluding Sundays and public holidays. Transit time starts after dispatch.
How do I track my order?
We provide tracking when your order is dispatched. Tracking can take up to 24 hours to show its first update. If items travel separately, they may arrive in separate parcels.
What is your shipping policy?
Check your delivery address before paying. If you notice an error, contact us promptly; changes may not be possible once dispatch has started. If a parcel is delayed, damaged or missing, contact us with your order details so we can investigate.
Our shipping information does not limit your rights for faulty, damaged, missing or misdescribed goods. Read the returns policy for your country for the applicable return and refund process.
